FAQ’s

Most frequently asked questions

Product

All our butters are made with all natural ingredients tailored to work for a variety of skin types. Our founder and plenty of our customers have had awesome results using our butter both on the body and face, however customers with sensitive skin may have a reaction to essential oils. If you’re unsure, we recommend testing a small area over a period of days before using our body butter on your full face.

The cannabis oil in Calm + Heal is made to target redness, inflammation, eczema, dermatitis and other topical skin conditions. A common misconception is that using Calm + Heal will result in a “body high” – the cannabis oil may give off a slight tingling sensation at first, but it’s not intoxicating – it just means it’s working!

We offer the clay mask in a powder form for longevity, and to give you the chance to find the mix that’s best for you. We recommend either one part mask to one part water, or otherwise one part each of clay mask, water and ACV (Apple Cider Vinegar) for deeper cleansing. Check out our blog for more ways to mix the mask.

We deliberately package with amber jars and also include all-natural preservatives in our butters to ensure the last as long as possible. If you’re using the same butter for 6+ months straight and are concerned about expiration, we’d recommend storing your jar in a beauty fridge or a regular fridge.

Sustainability & Ethicality

Sustainability and ethicality are at the core of our DNA – from our sourcing methods to our packaging to our recycling initiative. Visit our Recycling page for more information!

Initially we wanted to use natural mica in the ingredients for Shimmer + Shine, but after extensive research, we found that there is a lot of uncertainty as to the ethics in the supply chain when sourcing natural mica. As important as natural ingredients are to us, having an ethical supply chain is important for us, and for the rest of the world, so we decided to opt for synthetic mica in Shimmer + Shine.

Shipping & Returns

We currently only offer shipping to the United States, but we plan to roll out shipping to Puerto Rico, Mexico and Canada soon, and hope to ship globally by the end of this calendar year.

All sales are final, so you cannot return any items for a refund.

The best way to get assistance is to use the Facebook Chat feature on the website. You can also email us at support@feelbodybutter.com.

Contact

Still have questions?